Billing Questions

The business office at Clay County Medical enter strives to serve you in a effective and efficient manner. We know that financial concerns can add to the stress of any medical need. This information is supplied to assist you in settling your accounts.

Phone: 785/632-2144
Office hours are:
7:00 am – 5:30 pm Mon - Fri
8:00 am – 4:30 pm Sat & Sun
Blue Cross & Medicare:
785/632-2144 ext. 416 or 469
Private Pay/Payment Plan:
785/632-2144 ext. 471
All other Insurance:
785/632-2144 ext. 472

A summary statement is mailed to each current account every four weeks. An itemized bill is available on request.

After all insurance has paid on an account, payment in full is requested. Payments may be made in a variety of ways. These options include the following: cash, personal check, or money order, Visa, MasterCard, or Discover, or single or recurring ACH withdrawals may be set up through the patient accounts representative.

If you are not able to pay the balance of your account in full upon receipt of your first statement, contact the patient accounts representative at Ext. 471 to set up a payment plan.If you feel your insurance company has not paid in accordance with your health plan, please contact your insurance company before calling CCMC.

When calling CCMC or your insurance company with billing questions, have as much of the following information available as possible:

Patient Name
Date of Service
Account Number
Explanation of benefits from your insurance