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Revised: 10/5/06

The business office at Clay County Medical Center strives to serve you in a effective and efficient manner.  We know that financial concerns can add to the stress of any medical need.  This information is supplied to assist you in settling your accounts.

Office hours are:
7:00 am – 5:30 pm Mon - Fri
8:00 am – 4:30 pm Sat & Sun

A summary statement is mailed to each current account every four weeks.  An itemized bill is available on request.

After all insurance has paid on an account, payment in full is requested.  Payments may be made by cash, personal check, or money order.  Visa and MasterCard are accepted.  If you are not able to pay the balance of your account in full upon receipt of your first statement, contact the patient accounts representative on Ext. 471 to set up a payment plan.

If you feel your insurance company has not paid in accordance with your health plan, please contact your insurance company before calling CCMC.

When calling CCMC or your insurance company with billing questions, have as much of the following information available as possible:

Call (785) 632-3929 and the extension for the contact person shown below, or call the CCMC switchboard at (785) 632-2144.

For questions about:
Contact
Medicare, Blue Cross, and insurance secondary to Medicare
M-F 8:15a-4:15p
Brandee @ Ext. 416
---------------
M-F 11:15a-3:15p
Janice @ Ext. 469
All other insurance, including auto and workers compensation
M-F 8:15a-4:15p
Lana @ Ext. 472
Private-pay accounts or to set up a payment plan on a current account
M-F 7:00a-3:15p
Sharon W @ Ext. 471