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The business office at Clay County Medical enter strives to serve you in a effective and efficient manner.  We know that financial concerns can add to the stress of any medical need.  This information is supplied to assist you in settling your accounts.

Financial Assistance Program
If you need help in paying your bill, Clay County Medical Center does offer a Financial Assistance Program. You can request an Application for Financial Assistance from our Patient Accounts Representative or download one below. We will evaluate your need for help once you complete and return the form to us.

Financial Assistance Program Information

Application for Financial Assistance

Financial Assistance Policy

Office hours are:
7:00 am – 5:30 pm Mon - Fri
8:00 am – 4:30 pm Sat & Sun

Main Phone: 785-632-2144
Blue Cross & Medicare: Ext. 416 or 469
Medicaid: Ext. 472
All other Insurance: Ext. 252
Patient Account Representative/Private Pay/Payment Plan: Ext. 471

A summary statement is mailed to each current account every four weeks.  An itemized bill is available on request.

After all insurance has paid on an account, payment in full is requested. Payments may be made in a variety of ways.  These options include the following: cash, personal check, or money order, Visa, MasterCard, or Discover, or single or recurring ACH withdrawals may be set up through the patient accounts representative.

If you are not able to pay the balance of your account in full upon receipt of your first statement, contact the Patient Accounts Representative at Ext. 471 to set up a payment plan.If you feel your insurance company has not paid in accordance with your health plan, please contact your insurance company before calling CCMC.

When calling CCMC or your insurance company with billing questions, have as much of the following information available as possible: